About Us

Welcome to The Vivid Ink, your destination for handcrafted and thoughtfully designed creations. Founded on May 14, 2019, our brand was built on the belief that everyday accessories and decorative items should not only be functional but also a reflection of personal style and creativity.

At The Vivid Ink, we bring together artistry and craftsmanship to create timeless pieces, including bookmarks, decorative accents, earrings, and necklaces. Each item is carefully designed with attention to detail, ensuring that our customers receive products that are both meaningful and high quality.

Our Story

What began as a passion for unique, handcrafted goods has grown into a brand that values individuality and self-expression. Over the years, The Vivid Ink has developed a collection of accessories that blend style, durability, and creativity. From elegant necklaces that elevate any outfit to artistic bookmarks that enhance your reading experience, our products are designed to inspire.

Our Mission

Our mission is simple:

  • To provide beautiful, handcrafted products that bring joy to everyday life.
  • To offer a seamless shopping experience with free shipping, secure payments, and reliable customer support.
  • To ensure customer satisfaction through clear policies, fast processing, and hassle-free returns.

Why Choose The Vivid Ink?

  • Handcrafted Quality – Every item is made with care and precision.
  • Diverse Collection – From decorative accents to stylish jewelry, our catalog is designed to suit every taste.
  • Customer-Centered Service – We offer free shipping, 30-day returns, and exchanges to make shopping worry-free.
  • Fast Delivery – With an average delivery time of 4–7 business days, we ensure your order arrives quickly.
  • Trusted Payments – We accept Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal for secure checkout.

Shipping & Returns

We value your time and peace of mind:

  • Order Cut-Off: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Handling Time: 1–2 business days (Mon–Fri)
  • Transit Time: 3–5 business days (Mon–Fri)
  • Total Delivery: 4–7 business days

Our 30-day return policy covers both defective and non-defective items. Customers are responsible for return shipping costs unless the item arrives damaged. Refunds are processed within 5 business days. We also accept exchanges at no extra cost.

Contact Us

We are always here to help. Reach out to our support team for questions, feedback, or special requests:

At The Vivid Ink, we believe that every product tells a story. Whether it’s a necklace that becomes your daily favorite or a bookmark that accompanies your reading journey, our pieces are designed to add a vivid touch to your life.